Customer Relationship Management


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Microsoft Dynamics® CRM software is a flexible and affordable solution designed for customer relationship management and unifying the working inventory for Sales, Marketing and Customer Services. The system allows you to significantly reduce a sale cycle, make it more predictable, and boost the amount of successfully closed deals. Microsoft Dynamics® CRM is easy-to-use and will work exactly the way your business needs it to.

The major advantages of Microsoft Dynamics CRM are as follows:

  • easy-to-use user interface;
  • complete integration with Microsoft Office System;
  • powerful tools for data analysis;
  • simple business process management;
  • task performance management;
  • low total cost of ownership;
  • quick return on investment.

The Microsoft Dynamics CRM system is successfully used in more than 20 000 companies featuring more than 1 mln work places worldwide.

CRM System Efficiency

According to data analysis, the companies using CRM systems achieve considerable results. The whole range of such system benefits includes the following:

  • operation and management costs reduction by 15-20%;
  • saving circulating assets - from 3 to 5%;
  • sale cycle reduction by 25-30%;
  • commercial costs reduction by 30-35%;
  • bill receivables reduced by 10-15%.

For more details, visit the official Microsoft website: http://www.microsoft.com/Rus/dynamics/CRM/useful.mspx